“You know when you ask someone for help with your computer and they answer with “ugggh you just do this ... it’s easy!” but... you have no idea what they were talking about. Do they push you out of the way and tap at a furious pace and you have no idea what they just did? “What I do is … I develop and teach courses and step-by-step guides with vibrant colours and easy to follow ‘at a glance symbols’ especially designed for the computer illiterate and the lost and confounded
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