“You know when you ask someone for help with your computer and they answer with “ugggh you just do this ... it’s easy!” but... you have no idea what they were talking about. Do they push you out of the way and tap at a furious pace and you have no idea what they just did? “What I do is … I develop and teach courses and step-by-step guides with vibrant colours and easy to follow ‘at a glance symbols’ especially designed for the computer illiterate and the lost and confounded
Showing posts with label Web Mail. Show all posts
Showing posts with label Web Mail. Show all posts
Monday, March 5, 2012
Sunday, October 3, 2010
I Can't Open an Email Attachment
New Technology often causes Lost 'File to Program Associations'
Recently I have had a lot of phone calls and pleas for help regarding emails. ' I can't open some of my emails!!!'. What they really mean is that they can't open their email 'Attachment'...and its only SOME attachments not all of them.
Strange? Not really... its to be expected.
Operating Systems and their Compatible Programs
People are becoming increasingly confused with 'programs' and 'files' and what opens what. This is due to the constant development of new operating systems, compatible programs and the difficulties you face dealing with the transitions.
For each new Windows Operating System that comes out, Microsoft releases a new version of Office
1. XP=Office 2003
2. Vista = Office 2007
3. W7= Office 2010
This creates a problem for those who own Microsoft Office 2003 or previous versions:
You cannot open any file created with MS Office 2007 or 2010 without downloading a Compatability Viewer first (here's the link Compatibility Pack : CLICK HERE)
Another reason could be that they own a Mac and have produced the file with a Mac program that Windows PCs can't read
REMEMBER: Nowadays nothing is constant nor consistent when we speak of operating systems and their compatible programs
Programs and File Extensions
So how do you overcome this situation?
When you create and save a file using a program, the name of the file is followed by a dot and then a file extention of 3 letters which tell you which program will open it.
Example:
.doc means that the file has been created with the MS Office Word 2003 program
.docx means that the file has been created with the MS Office Word 2007 or 2010 programs
.doc means that the file has been created with the MS Office Word 2003 program
.docx means that the file has been created with the MS Office Word 2007 or 2010 programs
HINT: when you send a file as an attachment it is probably best to send it in a .pdf file format (unless you want the receiver to be able to edit it)
Lost File Associations
If you can’t open a file it will probably have an icon that looks like this:
The reason is that your computer doesn’t know what type of file it is and can’t find a program to open it. It may have merely 'Forgotten' or someone sent you a file produced with a program your computer doesn't recognise
Why this happens varies, so its probably best to just know a solution that just may fix it.
There are a couple of different ways to do this ...
Right click on the icon.
from the Drop Down 'Options Menu'
Left Click
Right click on the icon.
from the Drop Down 'Options Menu'
Left Click
- ‘Open with’: and choose a program you think may open it. Look for a box to tick when you want your computer to always open an unidentified icon with this specific program because you are reasonable certain that you know which one will open the file
2. ‘Rename’ is a shorter and faster method to use when you are not sure which program to use
I have a 'Lost File Association' Step-By-Step Guide to restoring lost file extensions so please contact me so I can send it to you
Its a quick fix so if this doesn't work be sure to contact me so we can get to the bottom of it
Kind Regards
Kim-Denyse CertIV TAE, Dip Bus
My Computer Tutor
kim@mycomputertutor.net.au
Kind Regards
Kim-Denyse CertIV TAE, Dip Bus
My Computer Tutor
kim@mycomputertutor.net.au
Saturday, February 20, 2010
Importing Contacts From CSV into MS Outlook 07
MCT Step-By-Step Guide: Importing Contacts Otlk07
© MCT STEP-BY-STEP GUIDES: EMAIL: OUTLOOK 2007: CONTACTS: IMPORT
import contacts to outlook 2007
possible scenarios
You have a new Outlook 2007 program and you want to transfer all your contacts from your web based email program e.g. Gmail into it
This Step-By-Step guide assumes you have saved your contacts to a .csv file from your Gmail account to your desktop [see Export Contacts from Gmail]
Now you can have all of your contacts in both your Gmail account and your Outlook account
PS: If you are a novice computer user and would like to do a full Emailing Essentials course just go to the MCT website where you can purchase a Course CD or Enrol in the famous BLC courses with the computer fairy princess, Kim-Denyse
http://www.mycomputertutor.net.au/
Exporting Contacts from Gmail to CSV
©STEP-BY-STEP GUIDES: EMAILING: GMAIL: CONTACTS: EXPORT
export contacts from gmail to .csv format
![C:\Documents and Settings\kdc\Local Settings\Temporary Internet Files\Content.IE5\XDAAV5DM\MPj04330720000[1].jpg](https://lh3.googleusercontent.com/blogger_img_proxy/AEn0k_u4Pqj_JZ3CQJK8JBCv6ppqCTxk7oLEge9Uzm6DjypI4gCD_oUDQWIBFpr4a8yCtsnpl6LTOTAtVUIoxX0DKnwXrwVysOPwG1ojnuhsN1Pn_uxGGVAVkKY=s0-d)
possible scenario
You have an existing a web based email account, for example Gmail
You now want to transfer your contacts to another email program e.g. MS Outlook
You now want to transfer your contacts to another email program e.g. MS Outlook
- The first step is to export your contacts by converting them to one .csv file that can be opened with MS Excel
- Step 2. is to go to your Outlook and import this .csv file Its easy…
PS: If you are a novice computer user and would like to do a full Emailing Essentials course just go to the MCT website where you can purchase a Course CD or Enrol in the famous BLC courses with the computer fairy princess, Kim-Denyse
How to Import Contacts to Gmail from a .csv file
© STEP-BY-STEP GUIDES: EMAILING: GMAIL: CONTACTS: IMPORT
import contacts to gmail or web mail account
![C:\Documents and Settings\kdc\Local Settings\Temporary Internet Files\Content.IE5\XDAAV5DM\MPj04330720000[1].jpg](https://lh3.googleusercontent.com/blogger_img_proxy/AEn0k_s4ghwhF-YXrmva-DVurxiQsKy_1bstDFJCzHGsl1J8MWO4-epRs5EHn4jJJHbAmWG-n4mG6nSbJbRtgdE2UcaqpRezol58-u1FEH4aguM4Z0cmpb0t4vo=s0-d)
possible scenarios
You have opened up a new webmail account e.g. Gmail and you want to transfer all your contacts from your PC based email program to your new web based email program
This Step-By-Step guide assumes you have saved your contacts to a .csv file
This MCT SBS Guide shows you how to import contacts to Gmail from another program's .csv file
How?
PS: If you are a novice computer user and would like to do a full Emailing Essentials course just go to the MCT website where you can purchase a Course CD or Enrol in the famous BLC courses with the computer fairy princess, Kim-Denyse
http://www.mycomputertutor.net.au/
http://www.mycomputertutor.net.au/
import contacts from Outlook Express or Windows Mail to Outlook 2007
STEP-BY-STEP GUIDES: EMAILING: OUTLOOK 2007: CONTACTS: IMPORT
import contacts from outlook express or windows mail to outlook 2007
![C:\Documents and Settings\kdc\Local Settings\Temporary Internet Files\Content.IE5\XDAAV5DM\MPj04330720000[1].jpg](https://lh3.googleusercontent.com/blogger_img_proxy/AEn0k_v2HghUx_8o04Oe0mFIXHlQBJAil92fc9iArtF6bq_2Z48x6xL0JJKGi3DBLl3xIZg8BPuHwibp4xdeBHdxQczJUM8fMQIcx11CWqBeRweQ5P9OxVjD=s0-d)
possible scenario
- You have just bought the newest version of Microsoft office 2007’s Outlook email program
- Previously you have been using Outlook Express with your XP operating System
- All of you contacts are in Outlook Express and you would like to transfer them to Outlook 2007
Click on this link for your Free MCT Step-By-Step Guide (printer friendly)
PS: If you are a novice computer user and would like to do a full Emailing Essentials course just go to the MCT website where you can purchase a Course CD or Enrol in the famous BLC courses with the computer fairy princess, Kim-Denyse
http://www.mycomputertutor.net.au/
PS: If you are a novice computer user and would like to do a full Emailing Essentials course just go to the MCT website where you can purchase a Course CD or Enrol in the famous BLC courses with the computer fairy princess, Kim-Denyse
http://www.mycomputertutor.net.au/
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